VET Workforce Week: Self-Assurance in Action: A Practical Approach for RTO Operations & Compliance

Topic

The Standards for RTOs mandate robust systems for self-assurance, but how do you move beyond policy to effective, day-to-day practice? This session is designed for the 'doers' – the Compliance Staff, Operational Managers, and Training Managers responsible for implementing and actioning your RTO's self-assurance, continuous improvement (CI), and risk management (RM) processes.

Dive into the practical tasks required to systematically monitor and evaluate your RTO's performance against the Standards. Discover actionable strategies to:

• Action Self-Assurance Processes: Unpack the 'doing' of self-assurance (Std 4.4a, 4.4b, 4.4c). We'll discuss practical methods for monitoring and evaluation, determining frequency, and effectively using data and analytical results to inform your RTO’s operations and compliance.
• Embed Continuous Improvement: Learn how to effectively use outcomes from industry consultation (Std 1.2b), pre-use review and validation (Std 1.3c, 1.5g), feedback, complaints, and appeals (Std 2.7, 2.8) to inform and drive meaningful improvements.
• Implement Proactive Risk Management: Explore practical approaches to identifying, reviewing, and mitigating risks related to students (including those under 18), staff, and the organisation (Std 1.5c, 4.3a, 4.3d).

Walk away with a clearer understanding of the tasks involved and practical approaches to ensure your RTO not only meets its obligations but thrives through a culture of proactive quality management.

What was covered in the session:

• Action Self-Assurance Processes
• Embed Continuous Improvement
• Implement Proactive Risk Management

Webinar content targeted towards:

• Senior Management
• RTO Owners/Managers
• Compliance Staff
• Operational managers

Webinar duration: 90 minutes

Bio of presenter:

David Garner is the Principal Consultant at [consult dg] and provides advice, development and research to the VET sector. He has worked in a variety of compliance related roles for over 15 years.

Most recently, as the General Manager Regulatory Operations for the Australian Skills Quality Authority, David was responsible for implementing ASQA’s regulatory strategy nationally, including monitoring compliance of both training providers, and intending providers, against the VET Quality Framework and Educational Services for Overseas Students Act.

David was also Director, Training Quality, in the Queensland Department of Education and Training. Prior to joining the Queensland department in 2005, David worked in and managed training providers for many years. David has been active in sports administration for over 30 years and sat for many years on the board of the Queensland Fitness, Sport and Recreation Skills Alliance.

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