How can we help you?

Products

• Copyright.
• AI Transparency Statement
• VELG2GO
• Thinkific
• Member Lunchbox Webinar Recordings

Thinkific

Q: What is Thinkific?
A: Thinkific is the online learning platform used to complete Velg2Go courses and Member Lunchbox recordings.

Q: Where do I log in to Thinkific?
A: Please log in at: https://velgtraining.thinkific.com/users/sign_in

Note: This is separate from the Velg Training website login.

Q: I can’t log in. What should I do?
A: Please check the following:

• Have you received a welcome email prompting you to create a password?
• Are you using the correct login page (linked above)?
• Are you using the same email address you used to register?
• Use the “forgot password” button to reset your password.

Q: I’m logged in but can’t see my course.
A: Please check the following:

• Ensure you are logged in with the correct email address.
• Check that you have completed the Velg2Go registration process.
• If you have multiple email addresses, try logging out and back in with the correct one.

Q: How do I move through my course?
A: Simply follow the instructions below:

• Click Continue at the bottom of each page.
• Use the left-hand lesson menu to navigate between modules.
• Completed lessons will display a tick.

Q: I’m not sure what to do after logging in.
A: Once logged in:

• You will land on your Dashboard.
• Click Start Course under your course title.
• Work through each page and click Continue to progress.