How can we help you?

Membership

• What's the best way to search for resources?
• Where do I find past newsletters?
• Where do I find the latest eZine?
• I have an existing membership - Can I upgrade this to another level of membership prior to my renewal date?
• We own several RTOs, can we purchase one membership to cover all of these?
• What is a sibling?
• Who can be added as a sibling to my Corporate or Corporate Plus membership?
• How do I add siblings to my Corporate or Corporate Plus membership?
• I am a Corporate or Corporate Plus Administrator - How do I access my team’s PD history?
• How can I contact the Membership Team for more help?
• I have a compliance question, who can I talk to?
• Is there a trial period for memberships?
• How long does my membership last?
• Does my membership entitle me to free Velg Training event registrations?
• Will you share my details with any third party or other Members?
• How do I find my membership type?
• How do I update my password and other contact details?
• How do I manage my email subscription preferences?
• Where do I find my Certificate of Membership?
• How do I access the resources/products I have purchased?
• How do I find my invoices?
• How do I access my past live PD history?
• I’m a Plus member, how do I add a PD to my VET PD history?
• Can my Individual or Individual Plus Membership be transferred to another staff member?
• How can Velg Training support my PD requirements under the Standards for RTOs 2025?
• Where do I find my Statement of Attendance certificate for past live PDs I have attended?

How do I manage my email subscription preferences?

Q: How do I manage my email subscription preferences?
A: To manage your newsletter and mailing list subscription preferences, go to the Velg Training Home Page and log in to your profile.